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General Terms and Conditions of Sale

English — the contract language.

1. Provider

Gonzalo Yokota, trading as Gonzalo Yokota Triathlon Coaching Holzhäuser Str. 68, 04299 Leipzig, Germany Email: coach@gonzaloyokota.com (the "Provider", "we", "us")

2. Scope

These terms govern all contracts concluded through our online checkout for digital products and coaching services. They apply to consumers and to business customers. Deviating terms of the customer do not apply unless we agree to them in writing.

3. Conclusion of contract

The presentation of products on our pages is not a binding offer. By completing the checkout and clicking the payment button, you make a binding offer to purchase. The contract is concluded when we confirm the order by email or grant you access to the product, whichever happens first. The contract language is English. We store the contract text and send it to you with the order confirmation.

4. Prices and payment

All prices are stated in US dollars (USD) and are final prices.

> ⚠️ This paragraph must match the checkout's tax setting. Pick one: > > (a) If "Don't charge tax on payment pages" is ON — the Kleinunternehmer case: > *"In accordance with § 19 UStG (German small business regulation) no value added tax is > charged or shown."* > > (b) If VAT is charged by buyer country — the current setting: > *"Statutory value added tax is calculated at the rate applicable in the customer's country > of residence and shown separately at checkout."* > > These are not interchangeable. Under § 14c UStG, VAT shown on an invoice is owed to the > tax office even where there was no right to charge it — so (b) commits you to declaring and > remitting what the checkout collects. Confirm with a Steuerberater before selling. This is > decision D-6.

Payment is made through the payment methods offered at checkout (currently Stripe and PayPal). Payment is due immediately on conclusion of the contract. Payments are processed by the respective payment provider under their own terms.

5. Delivery and access to digital content

Digital products are delivered electronically. Access is granted immediately after successful payment, by email and through your account on our platform. Access is personal and is granted for at least 24 months from purchase; we will give at least 60 days' notice by email before withdrawing access to a purchased product.

6. Right of withdrawal and its expiry

Consumers have a statutory right of withdrawal of 14 days. For digital content supplied immediately, that right expires as soon as we begin performance, provided you have expressly consented to immediate performance and acknowledged that you thereby lose the right (§ 356 (5) BGB). You give that consent by ticking the required box at checkout, before payment. We confirm your consent and acknowledgement in the order confirmation email. Full details are set out in our Withdrawal Policy (Widerrufsbelehrung), available at gonzaloyokota.com/widerruf.html, which forms part of these terms.

7. No refunds — all sales are final

We do not offer a voluntary money-back guarantee. Digital products are delivered immediately on payment and, under clause 6, the statutory right of withdrawal expires at that moment. All sales are therefore final and the purchase price is not refundable.

This does not affect your statutory rights in respect of defective digital content (§§ 327 ff. BGB). If a product does not work as described — a video will not play, a download is missing — contact us and we will remedy the defect. Where we fail to do so, your statutory remedies, including price reduction and termination, remain available.

8. Licence and permitted use

On payment you receive a non-exclusive, non-transferable right to use the purchased content for your own personal, non-commercial training. You may not copy, share, resell, publish, sublicense or make the content available to third parties, in whole or in part, and you may not use it to coach others commercially. All copyright and other rights remain with us.

9. Training and health disclaimer

Our products contain general information and training education. They are not medical advice, diagnosis or treatment, and they are not individualised medical or physiotherapeutic prescriptions. Endurance training carries an inherent risk of injury.

Before starting or changing a training programme you should consult a physician, particularly if you have any pre-existing condition, are pregnant, are recovering from injury or illness, or are over 35 and previously inactive. You train at your own risk and are responsible for judging whether a given session is appropriate for you on a given day. Stop and seek medical attention if you experience pain, dizziness, chest discomfort or any other warning sign.

We make no promise of any particular athletic result. Results depend on individual factors outside our control.

10. Liability

We are liable without limitation for damages arising from injury to life, body or health caused by a breach of duty by us, and for damages caused intentionally or by gross negligence.

For slight negligence we are liable only for the breach of an essential contractual obligation (an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose fulfilment the customer may regularly rely), and in that case only for foreseeable damage typical of this kind of contract. Any further liability for slight negligence is excluded. Liability under the Product Liability Act remains unaffected.

11. Availability

We aim for continuous availability of the platform but do not warrant uninterrupted access. Maintenance, technical faults and causes outside our control may lead to temporary interruptions.

12. Data protection

We process personal data in accordance with our Privacy Policy (Datenschutzerklärung), available at gonzaloyokota.com/datenschutz.html.

13. Online dispute resolution

The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

14. Applicable law and jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where the customer is a consumer habitually resident in another country, this choice of law does not deprive them of the protection of mandatory provisions of the law of that country. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Leipzig.

15. Severability

If any provision is or becomes invalid, the validity of the remaining provisions is unaffected.

*Version: September 2026.*

See also: Withdrawal Policy · Datenschutz · Impressum